The Renter's Rights Act has introduced significant changes for landlords, particularly concerning discrimination. Staying informed is crucial to ensure compliance and avoid potential penalties. Let's explore what these new rules mean for you.
The UK rental market has undergone a substantial overhaul with the introduction of the Renters' Reform Bill.
While much attention has been given to the abolition of Section 21 'no-fault' evictions, landlords must also be acutely aware of new provisions designed to combat discrimination.
What Counts as Discrimination Under the New Framework?
Under the strengthened framework, certain practices that were once common or implicitly accepted will now be considered discriminatory. Two areas of particular focus are:
- Banning Benefit Claimants: Historically, some landlords or estate agents have implemented 'No DSS' (Department of Social Security) policies, refusing to rent to individuals who receive housing benefits. The new legislation aims to make such blanket bans unlawful. Landlords will be expected to assess tenants based on their individual circumstances and ability to pay rent, rather than their source of income.
- Discrimination Against Families with Children: Similarly, blanket bans on families with children will be prohibited. While landlords can still have legitimate concerns about property size or suitability, refusing to rent solely because a prospective tenant has children will be deemed discriminatory.
Even if your tenancy agreement, mortgage or a superior lease says that tenants cannot have children, or that tenants cannot get benefits, this would still be deemed as discrimination should you refuse to rent to applicants on this basis.
The same rule applies if a tenant introduces a child into the home after they move in (this includes though birth, adoption, fostering or any other means), or if a tenant starts getting benefits at any point after they move in.
Discrimination can include:
- not letting someone access information about a property
- stopping someone from viewing a property
- refusing to let someone rent a property
It would still rental discrimination if you treat someone unfairly based on something that is not true, for example if you think someone has children when they do not.
You cannot refuse a tenant for being in receipt of benefits, or having children solely due to their presence of either; you must have a reason that falls outside of the discriminatory conventions.
It is important to note that this does not mean landlords cannot conduct thorough referencing or assess affordability. It means that these assessments must be fair, objective, and not based on discriminatory assumptions about a tenant's background or family status.
Consequences for Landlords Found to Be Discriminating
The implications for landlords who fail to comply with these new anti-discrimination rules can be severe. Consequences may include:
- Financial Penalties: Landlords could face significant fines, with penalties of up to £7,000 per offence, with additional fines up to £7,000 for repeated or continuous breaches
- Compensation Claims: Tenants who can prove discrimination may be entitled to claim compensation for damages, including distress and financial loss.
- Reputational Damage: Being found guilty of discrimination can severely damage a landlord's reputation, making it harder to attract future tenants or work with reputable estate agents.
- Legal Action: In serious cases, landlords could face legal proceedings, potentially leading to court orders and further penalties..
How a Tenant Could Try to Prove Discrimination
Proving discrimination can be challenging, but tenants have several avenues they might pursue:
- Documented Evidence: This could include emails, text messages, or written correspondence from a landlord or estate agent explicitly stating a discriminatory policy (e.g., 'No DSS' or 'No children').
- Witness Statements: If a conversation took place in front of a witness, their testimony could be crucial.
- Comparison Evidence: A tenant might demonstrate that they were refused a property despite meeting all other criteria, while a similar applicant without the 'discriminatory' characteristic was accepted.
- Recordings: While subject to legal admissibility rules, recordings of conversations (with appropriate consent where required) could serve as evidence.
- Housing Ombudsman/Local Authority: Tenants can report suspected discrimination to their local authority or the Housing Ombudsman, who can investigate complaints and mediate disputes.
With regulations evolving, and growing ways for tenants to alert local authorities to breaches by landlords, it is important to stay up to date with these changes, and have a clear understanding for what is and is no longer tolerated under the new rules.
With a fully managed service, we can assist in making these regulations clear, and advise what is and is not acceptable so you can be reassure that you are compliant.
If you would like to discuss renting your property with us, transitioning to a fully managed service, or would just like some advice please contact the lettings team via 01273 253 000 opt 2 or via info@astonvaughan.co.uk